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Frequently Asked Questions

Maxis Home Solar

Maxis Home Solar

  • Installing solar panels allows you to generate your own electricity, reducing the amount you need from the grid. This can lower your TNB bill as part of the government’s initiative to promote renewable energy.

    Here’s a simple calculation of potential savings:
    Electricity Consumed from the Grid: 1,200 kWh
    Energy Generated by Solar Panels: 1,000 kWh
    Net Usage to Pay to TNB: 1,200 kWh - 1,000 kWh = 200 kWh

    By generating your own solar energy, you only pay for the remaining 200 kWh from the grid, potentially reducing your overall TNB bill.

  • We use only Tier 1 Certified Solar Panels and Inverters, ensuring high quality and reliability. We will provide specific brand details after completing the site inspection and assessment.

  • You can save up to 25% on your current electricity bill. For example, if your current bill is about RM 500, you could see average monthly savings of RM 125. If TNB’s tariff increases, your savings may be even higher.

  • With the Maxis Solar Package, you get comprehensive coverage that includes:

    • Custom Solar System: Tailored specifically for your home.
    • Maintenance and Warranty: Ongoing support and protection for your system.
    • 24/7 System Monitoring: Continuous tracking to ensure optimal performance.
    • Insurance Coverage: Protection against any damage to your solar system.
  • Yes, a 10-year contract is required to align with the NEM (Net Energy Metering) contract tenure with TNB. This duration helps maximize your monthly TNB bill savings.

  • Currently, Maxis does not allow changes between subscription packages once the contract has been accepted.

  • No, there are no hidden costs. All expenses will be clearly outlined and presented in our proposal.

  • Yes, you can sign up for contracts at each home, provided that your name matches on both the property title and the TNB electricity bill for each property

  • Yes, it is safe. We use only Tier 1 Certified Solar Panels and Inverters, and our installations are handled by Registered PV Service Providers (RPVSP) accredited by SEDA.

  • We will assess your current electricity usage and recommend the optimal system size to maximize your savings based on your TNB Bill Size and your future electricity consumption needs

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service