Faster and Smarter Connectivity Starts with eSIM

Set up digitally, skip the physical SIM, and take full control
of how you stay connected — all from your device.

Fast and frictionless activation

No more in-store walk-ins or queues. Set up your eSIM anytime, right from your device.

Seamless switching

Switch between work and personal at your fingertips.

Stay Connected, Stay Protected

Take full control of your line with built-in eSIM security — change, reset, or manage anytime, anywhere.

Explore our selection of Maxis Postpaid plans

Find the right plan for you, now with unlimited 5G and 4G data.

Maxis eSIM is now available for the following devices and more

Enjoy RM50 Touch ’n Go eWallet Credit when you sign up to a new eSIM line with a device!

Wondering how to set up your devices?

Follow these steps to learn how to activate your new devices easily.

Click here for guides on how to set up each kind of device.

Transfer your eSIM between your devices conveniently now

Choose your device to know more

Check our FAQs

What is eSIM and how does eSIM work?

An eSIM, or embedded SIM, is a digital SIM card embedded within a device, eliminating the need for a physical SIM card. It allows users to activate a cellular plan and switch between carriers without requiring a physical SIM swap. eSIMs are commonly found in modern smartphones, tablets, and other connected devices.

How many eSIMs can I add to my device?

The number of eSIMs a device can support depends on the device itself. Some smartphones and devices are designed to support multiple eSIM profiles, allowing users to add and switch between different cellular plans seamlessly. However, it's essential to check your device specifications to determine the exact number of eSIMs it can accommodate. Keep in mind that not all devices support multiple eSIMs, and the capability may vary between manufacturers and models.

How do I convert my SIM to an eSIM?

Simply download the Maxis app and follow the steps to convert physical sim to eSIM. Select eSIM Malaysia as your SIM type during purchase or plan upgrade. You’ll receive an email with a QR code and instructions for eSIM activation. Make sure you use the same device for scanning the code. This process works across all compatible devices, including eSIM for iPhone and 5G eSIM-enabled smartphones.

Is eSIM available in Malaysia?

Yes, Maxis supports eSIM activation on a wide range of compatible smartphones and smartwatches, allowing you to stay connected without a physical SIM card. With eSIM Malaysia, you can enjoy instant activation, seamless setup, and greater flexibility when managing your mobile connection.

Please note that device compatibility and functionality may vary depending on the model and software version. Some devices support multiple eSIM profiles, while others allow only one active eSIM at a time.

Can I use an eSIM without a physical SIM?

Yes, you can use an eSIM Malaysia plan without needing a physical SIM card. The 5G eSIM is embedded in your device and works independently once eSIM activation is completed. This digital setup is supported on compatible phones, including eSIM for iPhone and selected Android models.

Can I have both a physical SIM and an eSIM?

Yes. Many newer phones, including models that support eSIM for iPhone and 5G eSIM, enable an eSIM and a physical SIM to be used simultaneously. This lets you keep separate numbers for work and personal use or add a travel line while abroad. With eSIM Malaysia, it’s easy to switch to an eSIM while still using your existing SIM for added flexibility. Learn about how eSIM compares to a physical SIM in our eSIM vs. physical SIM guide.

How do I activate an eSIM on my device?

Step Description
1. Select eSIM Select eSIM as your SIM type during checkout on the Maxis Online Store.
2. Receive setup email You’ll get an email with instructions for eSIM activation. Make sure you’re using the same device where you want to install the 5G eSIM before clicking the link.
3. Install using the Maxis app New users can download the Maxis app and tap "Activate eSIM". Existing customers can also switch to eSIM from the app for quick setup.

These options work across compatible 5G eSIM devices, including eSIM for iPhone and Android smartphones.

Find out more about Maxis eSIM