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Home > Consumer > Home Telephone Service > Understand Your Bill |
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Not sure what the different sections of your Maxis
bill mean? Move your cursor over the parts in
orange to get a description of what it is. When will I be receiving my bill? Once you have your service activated, you will get a bill from us once a month. The timing will depend on the bill cycle you are in. We charge in 7 bill cycles on the 7th, 10th, 14th, 17th, 21st, 24th and 28th of every month. Look out for the special messages page giving you updates on our services and promotions. |
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| Features the latest news of Maxis Residential Fixed Line services relevant updates about new services, system upgrades, changes to the bill, new tariffs and promotional messages to help you get more out of your Maxis Residential Fixed Line services subscription |
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| Sum of your previous balance, less total payment and any adjustments. |
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| Easy-to-read bill format. |
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| Debit or credit adjustments to your previous month's bill amount. |
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| All payments received by Maxis up to the end of the billing period. If payment is received after the due date, it may not show up on this Statement of Account. |
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| Your previous balance carried forward from last month's Statement of Account. |
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| For mail-in payments: Please detach, complete details on reverse side and remit this portion with your payment. For payments over the counter at post offices and banks: Please DO NOT detach this portion as it is required for validation and receipting purposes. |
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| Total current charges include your Registration Charges, Monthly Fee Charges, Usage Charges, Other Charges & Credits and Service Tax. |
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| 5% service tax on all monthly access fee and usage charges. |
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| Promotion discounts and rebates offered. |
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| Miscellaneous or ad-hoc charges and reimbursement. |
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| This includes all your summarised usage charges, including local, national, international, trunk / mobile and others. |
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| Includes all the fees charged to you monthly including the monthly charges for Value-Added Services you subscribed to. Note: For your first bill, the "Telephony" charge includes one month advance access fee, plus first month's access fee (pro-rated from the date your Maxis connections service was activated). |
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| This depends on services registered. |
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| Due date for charges made in the current billing period. Note: This due date is NOT applicable to overdue charges carried forward from previous month's as due date for overdue charges has passed. |
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| Total amount payable. It includes current charges as well as overdue amount. |
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