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Click on the links below to get details on the different ways to make payment when you pay by phone.

Get the convenience of paying your Maxis bills by phone.

Just call 1 800 821 222 (toll-free) to enjoy the benefits of the automated Pay By Phone service.


How do I sign up?
You need to register to sign-up for this free service. You can register online or visit a Maxis Centre or MASA Outlet near you. You can also call us toll-free at 1-800-821-222.

You will need a PIN if you are using the automated Pay By Phone service for the first time. Press '4' to create your PIN (or to change your newly created PIN if required). Please click here to view automated Pay By Phone service menu.

Find answers to frequently-asked questions on IVR.

Note: Only Maxis Mobile and Maxis Connection bills can be paid.


Operating Times
9am till 5.30pm (Mon to Fri)
9am till 1.00pm (Sat)

Pay By Phone and direct debit enquiry and registration.
This service is not applicable during Public Holidays and Sundays.

IVR Payment
24 hours, seven days a week (except for downtime)

 
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If you are a Maybank account holder, you can enjoy this phone service by paying a nominal annual subscription fee of RM12.


Operating Times
6am till 12 midnight, 7 days a week.

For details, visit www.maybank.com.my/maybank

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This service is open to all MasterCard holders. MBF MasterCard holders can use this service immediately while MasterCard holders of other financial institutions need to apply for this service.


To use this service to pay your bill, call:

Kuala Lumpur
Ipoh
Melaka
Kuantan
Penang
Johor Bahru
Kuching
Kota Kinabalu
03-2167 7333
05-243 7333
06-283 7333
09-552 7333
04-228 8733
07-226 6333
082 250 333
088 246 333



Operating Times
9am till 5.30pm (Mon to Fri) 9am till 1.00pm (Sat)

This service is not applicable during Public Holidays and Sundays.

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This service is open to all HSBC Power Vantage and Partner Account Holders. You can pay your Maxis monthly bills by calling and using the Autophone service.

To use this service to pay your bill, call: 03 2050 7878


Operating Times
24 hours - 7 days week

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This service is open to all Public Bank or Public Finance Account Holders who sign up for the services.

To use this service to pay your bill, call: 1 800 883 323



Operating Times
7am till 11pm (7 days a week)

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