Alert: Discontinuation of Cheque Payments for Consumer.

Alert: Discontinuation of Cheque Payments.

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Check for Network Updates in Your Area

Enter your address or enable location access to find out if there are any scheduled maintenance or unexpected disruptions affecting your network service.

Network Status
Network Status Icon for "*" Network Status Icon for "planned" Network Status Icon for "unplanned" Network Status Icon for "planned, unplanned"
Malaysia's leading network that's all-ways connected with mobile & fibre.
We are carrying out planned network maintenance, you may experience intermittent service disruptions, no continuous disruptions expected. Thank you for your patience
You may experience service disruptions at your current/selected location. Our teams are working hard to restore our services. Thank you for your patience.
You may experience service disruptions at your current/selected location. Our teams are working hard to restore our services. Thank you for your patience.
No network outage
  • No network outage
  • There are no reported issues in this area.
Planned Network Maintenance
  • Planned Network Maintenance
  • No continuous disruption expected for calls, SMS & mobile internet services
Unplanned outage
  • Unplanned outage
  • Disruption Type: Voice and Mobile Data

Still having issues? Troubleshoot

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Troubleshooting Guide

Check out our guide on how to troubleshoot your device

How to troubleshoot when you are unable to make and receive calls

Follow our step-by-step guide to troubleshoot your device.

How to troubleshoot when you can’t connect to mobile data services

Follow our step-by-step guide to troubleshoot your device.

How to troubleshoot when you are experiencing slow browsing

Follow our step-by-step guide to troubleshoot your device.

No Maxis signal on your device

Follow our step-by-step guide to troubleshoot your device.

How to troubleshoot when you are unable to make and receive calls

Follow our step-by-step guide to troubleshoot your device.

How to troubleshoot when you can’t connect to mobile data services

Follow our step-by-step guide to troubleshoot your device.

How to troubleshoot when you are experiencing slow browsing

Follow our step-by-step guide to troubleshoot your device.

No Maxis signal on your device

Follow our step-by-step guide to troubleshoot your device.

Need some help or have a question?
Do click on one of the sections below.