View And Download Bill

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• Where can I view my billing statement?

  Your bill statement can be viewed thru the following channels:

  • Maxis app > Bill
  • Maxis Care > click on the phone number > then click on the bill amount

• Where can find and download a copy of my older bills?

  You may view and download your bills on Maxis app and Maxis Care

• How do I download or print my bills?

  You can download the PDF version of bill via:

  • Maxis app > Bills - once download completed, you may send it to your email and print it.
  • Maxis Care > Bills - once download completed, you may proceed to print it, just ensure your device is connected to a printer.

• I would like to seek clarification on my past bills. How do I go about it?

  Just give us a call or chat with us online for any clarification on your bill. The official period to raise any enquiry, clarification and even dispute for your bill is 14 days from the date of the Official Bill Statement date.

• In Maxis app, when I choose PDF bill, it is only giving me the summary, what do I do If I need the detail copy of all my call transactions in future?

  The PDF copy available the Maxis app and Maxis Care portal is according to the bill display option you have already chosen ie: Only summarized or with detail call or SMS transactions. However, you can submit the changes of your bill display option in Maxis app. Here's how: Tap on the preferred Maxis number, go to Value Add Service then choose the Bill options. 

  You will see the call detail in the next bill. 

  For more info on the types of bill display, you may also refer here: https://www.maxis.com.my/en/faq/manage-account/bill-and-payment/itemized-and-summarized-bill/