Maxis Postpaid 69 & 99

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• What is Maxis Postpaid 69 & 99 Plan?

  Maxis Postpaid 69 & 99 plans are Internet plans which offer unlimited voice calls, SMS and bundle with 4G and 5G Mobile Internet for Maxis Postpaid customers for customers who reside in Selected Regions*.

  It is only suitable for individual usage, but you have the option to share your data pool with others through a share line.

  *Selected Regions: East Malaysia, East Coast or such other regions as may be determined by us.
  

• What’s new with Maxis Postpaid 69 & 99 plans?

  We are introducing new Maxis Postpaid 69 & 99 plans! The new plans mentioned below come with more 4G/5G data!

  New Rate Plan	New (from 9th October 2024)
  Maxis Postpaid 69	300GB (4G/5G)*
  Maxis Postpaid 99	Unlimited data (4G/5G)*
  Maxis Postpaid Share 39	30GB (4G/5G) all-day*
  Maxis Postpaid Share 48	50GB (4G/5G) all-day*

  *The 5G access of Maxis Postpaid Share 39 and 48 can only be accessed when connected to a Maxis Postpaid 69 and 99.

  *newly upgraded quota effective from 9th October onwards. Existing customers will be upgraded automatically from 9th – 29th October. For more info click here here.

• If I’m a customer outside of the Selected Regions, am I eligible for the Maxis Postpaid 69 & 99 plans?

  Unfortunately, these plans are only for customers who resides in East Malaysia and East Coast. If you’re interested in signing up for our latest 5G plans, please find out more on our website:
  [https://store.maxis.com.my/planlist]

• If I’m from the Selected Regions but working or staying outside of the Selected Regions, can I sign up for the Maxis Postpaid 69 & 99 plans?

  To enjoy the regional plans, you must reside and utilize your mobile plan features in those regions.

  Please refer to our Terms and Condition for more: (https://www.maxis.com.my/en/terms-conditions/products-services/mobile/postpaid-69-and-99/);

• Do I have to pay advance payment or deposit?

  To register for Maxis Postpaid 69 and 99, a one-month advance payment is required. For non-Malaysians, RM300 is applicable.
  *You must be 18 years and above and meet our credit requirements.

• I am currently on another Maxis Postpaid Plan, can I enjoy the new 5G Mobile Internet allocation?

  The new 5G Mobile Internet allocation is only for the New Maxis Postpaid Plans;

  To enjoy 5G Mobile Internet, please upgrade your plan at our website:
  https://store.maxis.com.my/planlist

  Or you can find our friendly staffs at: 
  https://www.maxis.com.my/en/maxis-store/ 

• If I am on Maxis Postpaid 128 with a device contract, can I change my rate plan to Maxis Postpaid 99?

  Yes, you may change, however you will incur the early termination charge as per your signed device contract which is calculated based on:

  Penalty Amount = [(Recommended Retail Price (RRP) – Upfront Cost) x (Remaining month(s) ÷ 24 months)] + RM 100

  However, changing your plan to Maxis Postpaid 139 and above will not incur any termination charge.
  

• I’ve subscribed to Maxis Postpaid 99, can I upgrade to a higher share plan to enjoy more sharing data?

  Yes, you may upgrade to our higher rate plan of Maxis Postpaid 139, 169 or 199 depending on your needs. Or you can upgrade your Maxis Postpaid Share 39 (if you have any) to Maxis Postpaid Share 48 which has 50GB quota!

  To find our more about our plan:

  [https://store.maxis.com.my/planlist]

  You can also subscribe to any of the Maxis Broadband plans (Fibre / Home Wi-Fi) to enjoy unlimited sharing data.

  For more Maxis Broadband plan details, please visit:
  https://www.maxis.com.my/en/broadband/
  

• If I subscribed to Maxis Postpaid in the middle of my bill cycle, will my monthly commitment fee, allocated minutes, SMS & data be pro-rated?

  The monthly commitment fee for your line(s) will be pro-rated in the first statement. However, Unlimited Call & SMS and your allocated Mobile Internet will not be pro-rated. From the second month onwards, you will be charged the full commitment fee.

• Is the limitless call & SMS of Maxis Postpaid plans inclusive of call to toll free service numbers?

  Yes, it’s free to call 1800 toll free numbers from mobile phones, which has been in effect since January 2011.

  However, local call charges of RM0.15/min is applicable for calls to 1300 toll free numbers.
  

• Will the quota be given full or pro-rated when I upgrade my plan?

  You will receive full quota upon plan upgrade.
  

• Can I change the share limit for my share line?

  You may change the share limit at any time, via the Maxis App
  

• Will there be any prorated charges when I upgrade my plan?

  Yes, the upgrade will be charged at the prorate.
  Example:

  Rate Plans	Charges
  Maxis Postpaid 98 (10/30 days) (Old Plan)	32.67
  Maxis Postpaid 99 (20/30 days) (New Plan)	66
  Total Billed	98.67

• Will there be any changes in the bill?

  Yes, your bill for the following month will be charged and detailed to the plan that you’ve chosen to upgrade to.
  

• If my line is suspended, will I be able to upgrade my plan?

  To enjoy the new quota please activate your suspended line and subsequently upgrade your plan at our website or at our outlet.
  

• I have activated the 5G Access Pass, what happens when I upgrade to the new Maxis Postpaid Plans?

  The 5G access pass will be automatically deactivated when you upgrade to any of the new Maxis Postpaid plans

• I have a MISM (Multi-SIM) service, what will happen when I upgrade to the new plans?

  Your existing MISM service will not be able to be carried over to the new Maxis Postpaid plans. However, we have the new Maxis Connect Plans for Watch and Tablets. Contact us for more info.