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Frequently Asked Questions

Maxis Bonanza

  • The Maxis Bonanza is an exciting giveaway open to both existing and new Maxis and Hotlink individual subscribers. Participants have the chance to win a variety of fantastic monthly prizes such as Tesla Model 3, Samsung 65” QLED Q70D 4K Smart TV,  Dyson v12 Detect Slim Fluffy, and Samsung Galaxy S24 Ultra (512GB).

    Click here for Terms and Conditions of the contest.

  • The Maxis Bonanza runs from 1 November 2024 to 5 February 2025. Participants must enter the contest during this period to be in the running for the monthly prizes.

    1. Maxis Postpaid, Maxis Fibre, Hotlink Postpaid, Maxis Home Wi-Fi:
      Participants must be active existing or new subscribers with no outstanding payments during the contest period.
    2. Hotlink Prepaid:
      Participants must be active existing or new subscribers who purchase any monthly mobile internet pass within the contest period.

    Here is the list of eligible plans.

    • Maxis Postpaid 68, 69, 79, 98, 99, 108, 109, 128, 139, 158, 169, 188, 199;
    • Maxis Unlimited Postpaid 68, 69, 79, 98, 99, 108, 109, 128, 139, 158, 169, 188, 199
    • Maxis Family Plan 299, 399, 499;
    • Maxis Home Fibre 30, 100, 300, 500, 800 MBPS, 1GBPS, 2GBPS;
    • Maxis Home Wi-Fi 68, 69, 99, 138, 139, 158;
    • Hotlink Postpaid 30, 45, 60, 70;
    • All Hotlink Prepaid except Hotlink Tourist SIM plan

     

  • The contest offers monthly giveaways. To enter each month's contest, all postpaid subscribers must ensure they have no outstanding or overdue bill payments. Prepaid subscribers need to purchase a 30-day mobile internet pass. Then, simply answer an easy question in the Maxis or Hotlink app installed on your mobile phone.

    1. Maxis
    • Step 1: Download & sign into your Maxis App
    • Step 2: Ensure you have no outstanding payments with us to be eligible
    • Step 3: Click Maxis Bonanza banner on home page
    • Step 4: Answer a simple qualifying question & submit your entry
       
    1. Hotlink
    • Step 1: Download & sign into your Hotlink App
    • Step 2:
      Hotlink Postpaid: Ensure you have no outstanding payments with us; or
      Hotlink Prepaid: purchase 30-day mobile internet pass.
    • Step 3: Click Maxis Bonanza banner on home page
    • Step 4: Answer a simple qualifying question & submit your entry
  • Prizes are awarded monthly during the contest period, as follows:

    The prizes are gifted monthly and are as follows:

    Campaign Period Prizes
    Cycle 1:
    1 Nov - 30 Nov’24
    Grand Prize: 1 x Tesla Model 3
    Secondary Prizes: 50 x Samsung 65” QLED Q70D 4K Smart TV
    Cycle 2:
    1 Dec - 31 Dec’24
    Grand Prize: 1 x Tesla Model 3
    Secondary Prizes: 50 x Dyson v12 Detect Slim Fluffy
    Cycle 3:
    1 Jan – 5 Feb’25
    Grand Prize: 1 x Tesla Model 3
    Secondary Prizes: 50 x Samsung Galaxy S24 Ultra (512GB)
  • Winners are chosen from entries that correctly answer the qualifying question. Selection is conducted through a computer-generated random draw. 

  • Yes, you must participate again in the following months to be eligible for the prizes. Each month’s contest requires a new entry.

  • You can participate only once per eligible plan. Once you answer the qualifying question and submit your entry, you will not be able to answer again for that month.

  • Yes, you can participate for both services. Simply choose one service in the Maxis app or Hotlink app, click the banner on the home page, answer the question, and submit your entry. This gives you more chances to win, but please note that winners are only eligible to win once during the contest period.

  • No, winners are only eligible to win once within the contest period.

  • Winners will be published monthly on our website and will be contacted through our verified WhatsApp channel.

  • Prizes will be fulfilled monthly, following the announcement of winners. Delivery will occur once winners have been contacted and verified.

Looking for the right Postpaid plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service