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Frequently Asked Questions

FAQ: Raya Outright Accessories Campaign via Maxis Online Store

  • The Raya Outright Accessories Campaign is a promotional event available exclusively on the Maxis Online Store where eligible customers will receive Touch ’n Go credit, upon purchase of eligible accessories of the following brands:

    1. Harman Kardon
    2. Sony
  • The campaign starts on 17 March and ends on 21 April 2025 (both dates inclusive).

  • The campaign is open to all Malaysia residents with a valid shipping address within Malaysia.

  • These special offers are available with one-time payment only.
    Note: Maxis Zerolution instalment plans are not applicable for this campaign.

  • This campaign, we only offer doorstep delivery.

  • The are eligible to get the Touch 'n Go credit with the purchase of the following list eligible accessories with one-time payment during the promotion period. The reload pin will be sent to you on 20 May 2025.

    Brand
    Accessory Model e-Wallet Credit(RM) Reload PIN Delivery Method
    Harman Kardon GO+ PLAY 3 350
    Email
    Harman Kardon SOUNDSTICKS 4 300
    Email
    Harman Kardon AURA STUDIO 4 250 Email
    Harman Kardon LUNA 50 Email
    Sony WF-1000XM5 TWS EARBUDS 50 SMS
    Sony WF-C700N TWS ANC EARBUDS 50 SMS
    Sony WH-CH520 WIRELESS HEADPHONES 50 SMS
    Sony LINKBUDS S WIRELESS ANC EARBUDS 50 SMS
    Sony WH-1000XM5 ANC HEADPHONES 50 SMS
    Sony SRS-XB100 PORTABLE BLUETOOTH SPEAKER 50 SMS
    Sony ULT FIELD 1 WIRELESS SPEAKER 50 SMS
    Sony WF-C510 WIRELESS HEADPHONES 50 SMS

    How to Redeem:

    • Download the Touch 'n Go app
    • Register for Touch 'n Go e-Wallet
    • Reload the Touch 'n Go PIN into your e-Wallet account

     

    Support Channels:
    Email: cfmssupport@tngdigital.com.my
    Phone: +603 5022 3888 (Mon-Sun 7.00am – 10.00pm)
    Alternative: Submit a request to the Touch 'n Go eWallet Help Centre

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Customer Service