When is the Registration of Interest (ROI) period?

The ROI period runs from 7 January to 22 January 2025

When is the campaign period?

The campaign runs from 7 January to 14 February 2025, subject to stock availability.

Who is eligible to participate in this campaign?

This campaign is open to new and existing customers who: Register their interest during the ROI period Sign up for a new Maxis Postpaid plan with a Samsung Galaxy Unpacked device during the campaign period Choose one of the following contracts: Maxis Device Contract Maxis Zerolution

Am I eligible if I sign up with my existing Maxis mobile line?

No, to be eligible, you must sign up for a new Maxis Postpaid line during the campaign period. This could include: Porting in your existing number from another operator Getting a new number from Maxis Upgrading from Hotlink Prepaid

What is the offer under this campaign?

The first 200 customers to successfully sign up and activate their new Maxis Postpaid line with a Samsung Galaxy Unpacked device will receive RM200 Touch ‘n Go eWallet credit. This is available on a first-come, first-served basis through the Maxis Online Store.

How will I know if I received the Touch ‘n Go credit?

You will receive the RM200 Touch ‘n Go eWallet credit in the Touch ‘n Go eWallet registered with your newly activated Maxis line by 6 March 2025. To check: Open the Touch ‘n Go app Tap "Inbox" > "Activities" to view the credit Important: Before receiving the credit, please download the Touch ‘n Go app and register an account with the newly activated mobile number. For inquiries, you can contact Touch ‘n Go eWallet at: Email: cfmssupport@tngdigital.com.my Phone: +603 5022 3888 (Mon-Sun, 7:00 am – 10:00 pm) Submit a request through the Touch ‘n Go eWallet Help Centre.

Is my purchase at a Maxis store eligible for the reward?

No, this reward is exclusive to purchases made online through the Maxis Online Store.

What is the validity of the Touch ‘n Go credit?

The Touch ‘n Go eWallet credit has no expiry date, so you can use it at your convenience.

Frequently Asked Questions

Maxis Online Exclusive Offer for the Samsung Galaxy Unpacked

The Maxis Online Exclusive Offer for the Samsung Galaxy Unpacked rewards new and existing Maxis customers who register their interest during the Registration of Interest (ROI) period and sign up for a new Maxis Postpaid plan with a Samsung Galaxy Unpacked device.

Eligible customers can choose one of the following contracts during the campaign period:

Maxis Device Contract

Maxis Zerolution

First 200 customers who successfully sign up and activate their new line will receive a RM200 Touch ‘n Go eWallet credit on a first-come, first-served basis.
The ROI period runs from 7 January to 22 January 2025
The campaign runs from 7 January to 14 February 2025, subject to stock availability.
This campaign is open to new and existing customers who:

Register their interest during the ROI period

Sign up for a new Maxis Postpaid plan with a Samsung Galaxy Unpacked device during the campaign period

Choose one of the following contracts:

Maxis Device Contract

Maxis Zerolution
No, to be eligible, you must sign up for a new Maxis Postpaid line during the campaign period. This could include:

Porting in your existing number from another operator

Getting a new number from Maxis

Upgrading from Hotlink Prepaid
The first 200 customers to successfully sign up and activate their new Maxis Postpaid line with a Samsung Galaxy Unpacked device will receive RM200 Touch ‘n Go eWallet credit. This is available on a first-come, first-served basis through the Maxis Online Store.
You will receive the RM200 Touch ‘n Go eWallet credit in the Touch ‘n Go eWallet registered with your newly activated Maxis line by 6 March 2025. To check:

Open the Touch ‘n Go app

Tap "Inbox" > "Activities" to view the credit

Important: Before receiving the credit, please download the Touch ‘n Go app and register an account with the newly activated mobile number.

For inquiries, you can contact Touch ‘n Go eWallet at:

Email: cfmssupport@tngdigital.com.my

Phone: +603 5022 3888 (Mon-Sun, 7:00 am – 10:00 pm)

Submit a request through the Touch ‘n Go eWallet Help Centre.
No, this reward is exclusive to purchases made online through the Maxis Online Store.
The Touch ‘n Go eWallet credit has no expiry date, so you can use it at your convenience.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.