Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Terms & Conditions

TERMS AND CONDITIONS FOR MAXIS BONANZA

Version 1 November 2024

The following terms and conditions (the “Terms & Conditions”) shall apply to this Contest organized by Maxis Broadband Sdn Bhd (“Maxis”) and The D Group Sdn Bhd (“The D Group”). The complete details are as follows:

CONTEST Maxis Bonanza
CONTEST PERIOD From 1 November 2024 to 5 February 2025 (both dates inclusive)
CONTEST PARTNER The D Group
WHO CAN PARTICIPATE (“ELIGIBILITY CRITERIA”) All Malaysians who :
  1. are aged 18 and above only; and
  2. are an active subscriber of one of the following plans:
    1. Maxis Postpaid 68, 98, 108, 128, 158, 188;
    2. Maxis Postpaid 69, 79, 99, 109, 139, 169, 199;
    3. Maxis Unlimited Postpaid;
    4. Maxis Family Plan 299, 399, 499;
    5. Maxis Home Fibre 30Mbps, 100Mbps, 300Mbps, 500Mbps, 800Mbps, 1Gbps, 2Gbps;
    6. Maxis Home WiFi 68, 138, 158, 69, 99 and 139;
    7. Hotlink Postpaid 30, 45, 60, 70; or
    8. any active Hotlink Prepaid plans (EXCEPT Hotlink Tourist SIM plan) that have purchased a 30-day internet pass during the Contest Period; and  
  3. have no outstanding payments with us.
WHO CANNOT PARTICIPATE
  1. Permanent, contract or temporary employees of Maxis and Maxis Group and their immediate family members (children, parents, brothers and sisters, including spouses). “Maxis Group” refers to Maxis, its associated or related companies.
  2. Permanent, contract or temporary employees of the Contest Partner (including its associated or related companies) and their immediate family members (children, parents, brothers and sisters, including spouses).
  3. Employees and/or agents of the content, advertising, promotion services providers for this Contest and their immediate family members
  4. Representatives, dealers and/or agents of Maxis/Hotlink and their immediate family members.
HOW TO PARTICIPATE IN THE CONTEST(“PARTICIPATION REQUIREMENTS”)
  1. The Contest will run in three (3) cycles during the Contest Period. The cycles are as follows (each a “Cycle”):
    1. 1st Cycle: 1 November 2024 to 30 November 2024 (both dates inclusive).
    2. 2nd Cycle: 1 December 2024 to 31 December 2024 (both dates inclusive).
    3. 3rd Cycle: 1 January 2025 to 5 February 2025 (both dates inclusive).
  2. All monthly Contest entries must be received on or before the following cut-off date (“Contest Deadline”):
    1. 1st Cycle: 30 November 2024.
    2. 2nd Cycle: 31 December 2024.
    3. 3rd Cycle: 5 February 2025.
  3. To participate in this Contest and to stand a chance to win the Prize, the Participant must complete all the steps below before the Contest Deadline:
    1. Maxis Postpaid/Maxis Fibre/Maxis Home Wi-Fi/Hotlink Postpaid customers
      Step 1
      : Download and sign into your Maxis / Hotlink app.
      Step 2: Ensure you have no outstanding payments with us.
      Step 3: Click on the Contest banner to answer a simple question and submit your entry.
    2. Hotlink Prepaid customers
      Step 1
      : Download and sign into your Hotlink app.
      Step 2: Ensure you have purchased a 30-day internet pass during the Cycle.
      Step 3: Click on the Contest banner to answer a simple question and submit your entry.
  4. Each Participant can only submit one (1) Contest entry in each Cycle and is entitled to only win one (1) Prize throughout the entire Contest Period.
WINNING CRITERIA AND PRIZE
  1. Subject to these Terms & Conditions, Participants will stand a chance to win:

    1. Grand Prize: 1 x Tesla Model 3 (for each Cycle); and
    2. Secondary Prizes:
      1. 1st Cycle: 50 x Samsung 65" QLED Q70D 4K Smart TV;
      2. 2nd Cycle: 50 x Dyson v12 Slim Fluffy;
      3. 3rd Cycle: 50 x Samsung Galaxy S24 Ultra 512GB;
    collectively, the “Prizes”.

     

  2. There will be a total of 3 Grand Prize winners and 150 Secondary Prize winners during the Contest Period (“Contest Winner(s)”). Contest Winner(s) will be selected from shortlisted entries who have answered the qualifying question correctly. Shortlisted entries will be selected via a random draw that is computer generated.
CONTEST WINNER ANNOUNCEMENT AND PRIZE COLLECTION
  1. After Contest Winners are selected and verified, Maxis will publish the Contest Winner list on our website here in the following month after the end of each Cycle and the Contest Winners will be contacted via WhatsApp. Notwithstanding the above, Maxis reserves the right to use any other method or medium that it deems fit at its sole and absolute discretion for the purpose of announcing the Contest Winner(s).
  2. The Contest Winner(s) will be contacted by Maxis for collection or delivery of the Prize(s). From there on, the Contest Winner(s) have three (3) working days to provide their details (including full name, address, mobile number) to Maxis according to the manner stipulated by Maxis for collection or delivery.
  3. Failure to respond within the stipulated time will result in the Prize being forfeited, and Maxis choosing the next eligible Contest Winner. Maxis reserves the right to appoint a third party to conduct the verification of Contest Winner(s) and to fulfil the delivery of Prize(s) and Participants agree that Maxis may provide all necessary information of the Contest Winner(s) to such third party to facilitate such services.
YOU / YOUR / PARTICIPANTS Participants of this Contest
  1. By participating in this Contest, you agree to be bound by these Terms & Conditions contained herein.
  1. ELIGIBILITY CRITERIA & PARTICIPATION REQUIREMENTS
    1. As a condition to participating in this Contest, you must adhere to all the Eligibility Criteria and Participation Requirements.
    2. You may be requested to provide proof of eligibility as stipulated within these Terms & Conditions and as determined by Maxis.
    3. Maxis is not obligated to consider any Participant that does not meet the Eligibility Criteria or Contest entry which does not meet Participation Requirements.
    4. Failure to comply with any of the Eligibility Criteria and Participation Requirements, these Terms & Conditions, rules, or instructions shall result in you being disqualified from this Contest at Maxis’ absolute discretion.
    5. Maxis further reserves the right, in its sole discretion, to disqualify you if: (i) you are found or suspected to have tampered with the Contest submission process; (ii) you are found to have made any derogatory, disparaging or critical remarks, comments or statements about Maxis; or (iii) Maxis believes that you have undertaken fraudulent practice and/or activities or other activities damaging, destructive, or detrimental to the image and reputation of Maxis. For the avoidance of doubt, fraudulent activities include but are not limited to any act of deceit, deception, cheating and/or misrepresentation of any kind.
  1. CONTEST ENTRY
    1. All Contest entries submitted after the Contest Deadline will be automatically disqualified and not considered.
    2. Maxis assumes no responsibility for incomplete or late entries due to any reason whatsoever, including but not limited to, network transmission failure or any other problems inherent in the use of internet and electronic communications that you may face when trying to submit your entry.
  1. WINNER SELECTION & PRIZE
    1. Maxis' decision on the Contest Winner(s) shall be final and conclusive and no correspondence, complaint or appeal shall be entertained by Maxis at any time during or after the Contest Period.
    2. All Prize(s) are non-transferrable, non-assignable and non-exchangeable for cash or any other item. The Contest Winner(s) is not entitled to demand or request for specific Prize conditions / requirements / preference.
    3. Maxis reserves the right to:
      1. replace or substitute the type and value of Prize(s) as Maxis deems fit, in whole or in part, if Maxis is not able to provide the Prize(s) as described for any reason; and
      2. revoke and seek the return of the Prize if Maxis finds that you have breached the Terms & Conditions stated herein. The method of return shall be determined by Maxis at its sole discretion and cost incurred to return the Prize to Maxis will be borne by the Participant.
    4. The Prize(s) are provided on an "AS IS" basis without any representations or warranties of any kind whether express or implied. Maxis and Maxis Group disclaim and exclude all warranties relating to or in connection with the Prize including warranties of merchantability, fitness for a particular purposes, security, and accuracy. 
    5. The Contest Winner(s) shall be responsible for any additional costs, duties, taxes and/or other incidental expenses which may be incurred as a result of and/or related to the acceptance or use of the Prize. If any Contest Winner chooses not to accept the Prize for any reason whatsoever, he / she shall forfeit all claims to the Prize, which will be dealt with, according to Maxis’ sole and absolute discretion.
  1. Acceptance of the Prize by the Contest Winner constitutes a release and discharge of Maxis and Maxis Group, by or from any and all liability, claims, demands, actions and/or damages which the Contest Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of or relating to:
    1. personal injury and/or property damage, theft or loss suffered by the winner as a result of the use, employment and/or acceptance of the Prize; or
    2. any tax liabilities in relation to the Prize and/or use or enjoyment of the same.
  1. PERSONAL INFORMATION/ PERSONAL DATA

    The personal information/personal data supplied by you when entering this Contest will be used by Maxis in accordance with Maxis Group Privacy Notice at https://www.maxis.com.my/en/privacy-notice/. Your participation in this Contest is an agreement to be bound by Maxis Group Privacy Notice, which shall form an integral part of this Terms & Conditions.

    The personal information/personal data collected may be used in future by Maxis to provide you with further information about similar events and information in relation thereto, which you may opt out of by informing Maxis of your decision to do so. Your personal information/personal data is subject to the safeguards concerning privacy and security of data as set out in the Maxis Group Privacy Notice and the Personal Data Protection Act 2010 (including any amendments thereto).

    You shall ensure that all personal information/personal data provided to Maxis are accurate and correct at the point of submission and that Maxis is kept informed and updated of any change in your personal information/personal data.

  2. The Contest and the terms and conditions herein shall in all respects be governed by the laws of Malaysia and shall be subjected to the exclusive jurisdiction of the courts of Malaysia. However, it shall be your sole responsibility and obligation to ensure that you comply with and do not contravene with any laws to which you may be personally subject to.
  1. By: (i) participating in the Contest; and/or (ii) accepting the Prize as a Contest Winner, you expressly grant permission to Maxis and its agencies the right to use your name, photograph and/or likeness, video, recording, testimonial or other media item (if any) and to post information about the Contest and your entry (“Materials”), in whole or in part and in any manner as Maxis may see fit, for purposes of advertising, editorial, promotional, marketing, trade and/or other purposes at Maxis’ website, social media account, digital platforms and any other media outlets  without further compensation and notice to you. You (being the Participants of the Contest and/or the Contest Winner(s)) release Maxis, its directors, officers, employees, representatives, and agents from all claims and demands arising out of or in connection with any use of the Materials including but not limited to claims for invasion of privacy, defamation and any other personal or proprietary rights. Any person who does not want to have their Materials used, distributed or information disseminated must inform Maxis in writing of his/her intentions via email at customercare@maxis.com.my.
  1. Maxis reserves the right:
    1. to change, amend, revise, supplement, delete, vary or add to these Terms & Conditions without prior notice at any time and you shall be bound to such changes, amendments, revisions, supplements, deletions, variations or additions;
    2. at any time, change any aspect of the Contest (including but not limited to the Contest Period, Eligibility Criteria, Participation Requirement, Winning Criteria, Prize(s)) without prior notice to you; and
    3. at its sole discretion to cancel, suspend, modify or delay the Contest in the event of unforeseen circumstances beyond its reasonable control. By continued participation in the Contest, you will be deemed to have accepted any changes, amendments, revisions, supplements, deletions, variations or additions.
  1. In no event shall Maxis be liable to you or to anyone else for any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever, whether in contract, negligence or in tort, arising out of or in connection to the Contest, including (without limitation) any cancellation or postponement of the Contest.
  1. To the maximum extent permitted by law, you agree to defend, indemnify and hold Maxis, its directors, officers, employees, representatives and agents and sponsors harmless from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including legal fees) arising out of or accruing from any non-compliance and breach by you of these Terms & Conditions or any breach of applicable laws.