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Frequently Asked Questions

Maxis Postpaid Limited Time Offer

  • We are offering limited time free quota upgrade for new and existing subscribers of the Maxis Postpaid plans below from 9th Oct 2024 till 16th Jan 2025:

    Rate Plan Default Quota Quota during the promotion period
    Maxis Postpaid 79 80GB (4G/5G) + 80GB (5G only) 300GB (4G/5G)
    Maxis Postpaid 109 100GB (4G/5G) + 200GB (5G only) Unlimited data (4G/5G)*
    Maxis Postpaid 139 120GB (4G/5G) + 360GB (5G only) Unlimited data (4G/5G)*
    Maxis Postpaid 169 150GB (4G/5G) + 600GB (5G only) Unlimited data (4G/5G)*
    Maxis Postpaid 199 200GB (4G/5G) + 1000GB (5G only) Unlimited data (4G/5G)*

    *Subject to Fair Usage Policy, click here for more details.

  • The LTO commences from 9th Oct 2024 until 16th Jan 2025.

    All existing subscribers and those who sign up during the promotion period will enjoy the quotas offered for this promotion permanently.

    Those who sign up after the period will enjoy the default quota of the rate plans.

  • New line – you will enjoy the limited time quota upgrade immediately.

    Existing line – your quota will be upgraded between 9th Oct till 5th Nov 2024 automatically and no action is required from your end. You should receive the limited time quota upgrade latest by 5th Nov 2024.

  • You will receive full data upon upgrade​

  • No. This is an automatic and free upgrade during LTO with no price change to your monthly commitment.​

  • There will be no change to your bill.​​

  • We are upgrading with more quota for 4G/5G which will give you flexibility to use either 4G or 5G​.

  • We are sorry, this upgrade is limited to all plans listed above. You may upgrade your rate plan to enjoy this free quota upgrade immediately during LTO period. If you are currently on contract, please take note that current contract terms are applicable.

Looking for the right Postpaid Plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service